Name: Mr Sullivan, Woodthorpe

Engineer Name: RG

Date: December 2015

Comments/Suggestions:

Highly skilled engineer and polite. Would use again.

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mr Short, Bottesford

Engineer Name: LB

Date: December 2016

Comments/Suggestions:

T&S saved us from a miserable Christmas by fitting a new boiler within 2 days of our breakdown and at a reasonable price. Many thanks to all involved

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mr Smalley, Leicestershire

Engineer Name: DF

Date: October 2017

Comments/Suggestions:

Engineer did not turn up for the first appointment but the new engineers came the following day and were very good.

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mr & Mrs Clements, Ilkeston

Engineer Name: RG

Date: Feb 2016

Comments/Suggestions:

Ricky was absolutely amazing. His work ethic is outstanding. No problem was too big or too small. Instils your faith in a business that can and does get some bad press. Awesome!

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Miss Crawford, Arnold

Engineer Name: LC

Date: July 2016

Comments/Suggestions:

Sales person Paul was very knowledgeable and helped with all my inquiries, Which made me eventually hire your company

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mr Davy, Arnold

Engineer Name: DF

Date: November 2017

Comments/Suggestions:

Good workmanship, very professional.

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Ms Woodburn, West Bridgford

Engineer Name: Lee Cole

Date: January 2016

Comments/Suggestions:

Very helpful, thank you!

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mrs Mcfarland, East Leake

Engineer Name: PS

Date: December 2016

Comments/Suggestions:

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Ms Townsend, Nottingham

Engineer Name: MD

Date: September 2017

Comments/Suggestions:

The team who put my new boiler in were very polite, considerate and very helpful with us in telling us what they were going to do and how to operate the heating after they had finished.

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mr Wilson, West Bridgford

Engineer Name: CP

Date: March 2016

Comments/Suggestions:

(I can’t remember if ID was presented). I have been very impressed by the T&S boiler installation. Paul Ringrose was very helpful talking through my requirements. Colin Price did a top class installation. He took the care to understand the complexity of the existing central heating system to determine the best plan for my new system. The workmanship of the new boiler install was very high. I will happily recommend T&S for a new boiler install.

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
View Review >>