T and S Heating

Boiler and lounge Radiator

Name: Mr Goulding-Cotgrave

Engineer Name: Colin Price

Date: 23.02.218

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

The engineer was very good as was the electrician when he turned up. T&S Were the let down by failure of an electrician to keep appointed day and time this meant additional time waiting