T and S Heating

Boiler Installation

Name: Mr Nagra - Wollaton

Engineer Name: Martyn

Date: 03/09/2018

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

Excellent service throughout, thank you. The only suggestion I would make is for accounts to:
a) state the different methods by which a customer can pay
b) clearly indicate the exact time period within which you expect payment
c) state who the cheque should be made payable to and bank details for bacs payments