T and S Heating

Boiler installation

Name: Massy-Nottingham

Engineer Name: J McGeown

Date: 20.09.2018

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

After the engineer left I noticed a drip. I rang the next day and another engineer came and contacted Worcester. Their engineer is due on the 27.09.2018