T and S Heating

Boiler Installation Review

Name: Miss Green

Engineer Name: JK

Date: December 2015

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

Staff and engineers dealt with our questions quickly and efficiently. Work was completed quickly and to a high standard. Despite being very busy we were made to feel important and valued compared to other quotes and work that we had done. Very impressed and definitely would recommend.