T and S Heating

Boiler installation review – February 2016

Name: Ms Lydon, Leicester

Engineer Name: MD

Date: February 2017

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

Martin worked non stop to get the boiler fitted in the day. He was genuinly a nice man, polite and answered all of my questions thoroughly. He is a credit to your company.