T and S Heating

Boiler review

Name: Ms Townsend, Nottingham

Engineer Name: MD

Date: September 2017

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

The team who put my new boiler in were very polite, considerate and very helpful with us in telling us what they were going to do and how to operate the heating after they had finished.