T and S Heating

Review – February 2015

Name: Mrs Gold, Wollaton, Nottingham

Engineer Name: DN

Date: 17/2/15

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

The whole process from booking the appointment to having boiler fitted was brilliant. Everyone understood how desperate I was to get a new boiler ASAP. Thank you.