T and S Heating

Review – January 2015

Name: Mr Taylor, Eastwood

Engineer Name: LC

Date: January 2015

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1

Comments/Suggestions:

Engineer arrived on time and was friendly, hardworking and conscientious – a very helpful young man. The central heating system is to our satisfaction, very highly recommended by us. Not one complaint to be found.