Name: Mr & Mrs Clements, Ilkeston

Engineer Name: RG

Date: Feb 2016

Comments/Suggestions:

Ricky was absolutely amazing. His work ethic is outstanding. No problem was too big or too small. Instils your faith in a business that can and does get some bad press. Awesome!

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Miss Crawford, Arnold

Engineer Name: LC

Date: July 2016

Comments/Suggestions:

Sales person Paul was very knowledgeable and helped with all my inquiries, Which made me eventually hire your company

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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Name: Mr Davy, Arnold

Engineer Name: DF

Date: November 2017

Comments/Suggestions:

Good workmanship, very professional.

1. Were the office staff polite and helpful? 5 4 3 2 1
2. Were your questions answered satisfactorily? 5 4 3 2 1
3. Was the appointment kept? 5 4 3 2 1
4. Did the engineer show identification and explain his/her intentions clearly? 5 4 3 2 1
5. Did the engineer display a caring and professional image? 5 4 3 2 1
6. Was the standard of work completed to your satisfaction? 5 4 3 2 1
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